Add and Edit Beneficiary Information

To add a New Beneficiary

1. Select the Benefit Application from Home Page
2. To add a new Beneficiary, you must select the Benefits option, once you have a beneficiary in the system you can edit them by selecting the Beneficiaries option. Edit directions are at the end of this document.
3. Once you have clicked on Benefits, the following screen will appear. To add a new beneficiary, click on Beneficiary Change, then your Benefit Event Date is Today’s date. You do not need to upload any attachments to add a beneficiary. Click submit
   
4. The following “Up Next” screen will appear, you can click on Open to start the process now or you can click Done and it’ll be sent to your Inbox and you can work on it later.
5. Once you open the event you’ll click on “Let’s Get Started”
6. The Insurance screen will appear, and you’ll see the Basic Life, Basic AD&D, and (if you have them) Voluntary Life, and Voluntary AD&D. You’ll click on Manage at the bottom of each benefit.
   
7. The plan will show up grayed out, you’ll click on the “Confirm and Continue” orange box at the bottom.
8.  This will take you to the following screen where you will add your beneficiaries by clicking on the “+” button.
   
9.  Click on Add New Beneficiary or Trust as this will be the first time you are adding someone, once you add their information you can then add them to other benefits by using the Add Existing Beneficiary option.
10.  The required fields are Relationship, Country, First Name, Last Name. You must also click on Contact Information and provide an address. The more information you provide the easier it is to locate the person in the event of your death.
    
11.  Once you have saved their information, you’ll see them show up on the Beneficiary line. You’ll need to add a percentage to that person. You can have 100% going to one person or you can add more beneficiaries by clicking on the “+” and going through the process again. The total percentages must equal 100%.
12.  Secondary Beneficiaries are not required but you can add them if you like. These are people who would get the benefit if your Primary Beneficiaries are no longer alive.
13.  Once you click Save, your changes have now been updated but not submitted. You’ll need to go into the remaining Life and AD&D and add beneficiaries to those benefits as well. You will not have to add the person’s information again as they will come up as options under Existing Beneficiary.
    
    
    
    
14. Once you have added beneficiaries to each of the benefits click on Review and Sign at the bottom of the screen.
15.  The View Summary page will appear, and it’ll show all your beneficiaries listed for each of the benefits. You’ll scroll down to the bottom and check the “I Accept” box and then Submit. No attachments are needed for beneficiaries.
16.  The Submitted screen will appear, and you can print a copy for your records or just click Done. This completes the process.

To Edit a Beneficiary

1. Select the Benefit Application from Home Page
2. To edit an existing Beneficiary, click on the Beneficiaries option in the Change box.
3. The Beneficiaries screen will appear with a list of your beneficiaries. Click on the Edit to the right of their name.
4. The following screen will appear, and you’ll click on the pencil icon to edit each field.
5. Once you are done making changes to all the fields you can click Submit and Done, the process is complete.
   
   

View your Benefits

Benefits, Dependents, and Beneficiaries will be setup, elected, and tracked in Workday.

1. Select the Benefits Application from Home Page
2. Select the desired link to view (or change information), current Employee cost displays
   
   
   
   
3. Select Benefit Elections to view current elections
   1. Each Benefit will display on a separate line
   2. Coverage column will indicate what coverage has been elected
   3. Dependents columns will display covered dependents
   4.  Employee and Employer cost per biweekly pay period will display
      
      1. These rates are based on 26 pay periods, the conversion to 20-pay elections happens in payroll

Edit Dependent Information

Edit Dependent personal information: address, birthday, phone number, etc. This process is not to add a NEW Dependent, see Benefits – Life Event Change Benefit job aid.

1. Select the Dependents Application from Home Page
2. Select the Dependents link in the Change box
   
   
   
   
3. If you have current approved dependents, their names will be listed in this step.
   1. To the right of each name there is an Edit link
   2. Once in the Edit screen, an Effective date and Reason must be selected.
   3. Demographic information can be edited and saved
      
      

Adding a Document to your Workday Account

Overview

This feature shows you how to upload a document to your Workday account.

Type your name in the search box at the top of the site

1. In the blue section click on Actions under your job title.

2. Under the Worker History section select Maintain Worker Documents

3. Click on the Add button at the top and upload your document

Benefits - Adding or removing a Dependent

Overview

This process is for Employees who have an IRS qualified life event. Changes to benefits must be made within 30 days of the life event.

Before starting this process in Workday be sure to have any required documents as they will be required as uploads during this process.

Required Document* Examples

Marriage Certificate, Divorce Decree, Insurance Coverage Effective Letter, Birth Certificate, or Insurance Coverage Effective Letter

Life Event Change Reason Details*

a. Beneficiary Change - Select this to add a new person as a beneficiary

b. Birth/Adoption/Legal Child Custody -

    i. Select this to add a child to current benefits

    ii. Must use the date of birth or adoption

    iii. Required - Birth certificate, hospital release document, or adoption agreement must be uploaded during this step

    iv. This type of Life Event must be completed within 30 days of the event

c. Divorce -

    i. Select this to remove a spouse from current benefits

    ii. Divorce must be finalized by the court system, using the date of divorce

    iii. Required - Divorce Decree must be uploaded during this step

    iv. This type of Life Event must be completed within 30 days of the event

d. Eligible Dependent Gains or Loses Coverage -

    i. Select this to add or remove a dependent due to the dependent gaining or losing coverage elsewhere

    ii. Must use the date the coverage began or ended

    iii. Required - Letter from insurance company with effective dates must be uploaded during this step

    iv. This type of Life Event must be completed within 30 days of the event

e. Employee Gains or Loses Coverage from Elsewhere -

    i. Select this to add or remove yourself from benefits due to you (employee) gaining or losing coverage elsewhere

    ii. Must use the date the coverage began or ended

    iii. Required - Letter from insurance company with effective dates must be uploaded during this step

    iv. This type of Life Event must be completed within 30 days of the event

f. Gym Membership - Select this to add, drop or change a gym membership

   i. This can be done at any time of year

   ii. Use today's date or a future date you cannot back date this change

g. Marriage - Select this to add or drop benefits or dependents due to a recent marriage

    i. Must use the date of the marriage

    ii. Required - Marriage Certificate must be uploaded during this step

    iii. This type of Life Event must be completed within 30 days of the event

From Workday Main Screen

2. Select the Benefits Application, it looks like a shield

3. Select the Benefits link in the Change box

4. Select a Change Reason - *must upload document to prove life event, see list above

5. Upload attachments if your Change Reason requires documentation. Comments can be made if needed

6. Go to your Workday Inbox

7. You'll find the Change Benefit Action Item, click on Let's Get Started

8. To add your new dependent, you'll click on Manage in the benefit you are adding them. The coverage you currently have will show up. Click Confirm and Continue

9. The Dependents screen will show up next. This is where you can add/remove a dependent to that plan. If you need to add a new dependent, you'll click Add New Dependent

10. If you are adding a new dependent that is not already in Workday you must provide documentation proving dependency. The message below will show up and you'll need to provide one of the example documents. This can be uploaded during the final review and approval step

11. The required information is marked with a red star; however, Social Security Numbers are required if you are adding them to Medical, Dental, or Vision

12. Once you have added the new dependent you will see their name show up in the dependent area, check the box next to their name and save that coverage selection

13. The main screen will then show up and you'll see your plan changes in the benefit box

14. If you are adding or removing this dependent to multiple benefits, you'll need to click into each benefit to check or uncheck the box next to their name. You will not need to add their information each time as they will show up as dependent with a check box next to their name

15. Once you have made all your benefit changes click the Review and Sign at the bottom of the screen. The View Summary page will show up and you'll want to read each part of this to make sure everything is as you expect. If you need to complete an EOI, the link can be found on this page as well.

16. Before submitting your elections, if you are adding a new dependent to your benefits, you must upload the required documents*

17.After reviewing your elections, scroll down and provide your electronic signature by checking I Accept

18. Once the Submitted screen comes up you can select View Benefit Statement and from there you can save or print a copy for your records. Then select Done and congratulations you are finished!

Mobile App Setup

Updating TRACKS

1. TRACKS username was issued when you started your employment at Florida Tech
   1. In most cases, ID’s are first initial and last name
      
      1. In some cases, last names may be shortened if longer than 7 letters
   2. It is also the beginning of the @mikeshiner.com email address
2. If you know TRACKS username, but forgot password:
   
   1. Log onto one of the Florida Tech applications
      
      1. Workday will work for authentication
   2. Click the “Forgot your TRACKS Password” below the login button
   3. Answer security questions
   4. If you forgot your answers, contact Tech Support at 321-674-7284
3. If you do not know TRACKS username or password:
   
   1. Contact Tech Support 321-674-7284

Connecting to Florida Tech Wi-Fi "eduroam"

Android Devices:

1. Make sure Wi-Fi is turned on and open the Wi-Fi networks. Tap on “eduroam” to connect
2. Enter TRACKS username in the Identity field followed by @mikeshiner.com. Example: blairb2014@mikeshiner.com
3. Scroll down to the password field, type TRACKS password
4. Tap “Connect”
   
   

Apple Devices (iOS):

1. Open Settings and choose Wi-Fi
2. Enter TRACKS username followed by @mikeshiner.com. Example: blairb2014@mikeshiner.com. Then type TRACKS password
3. Tap “Join”
   
   

Downloading the Duo Application and Workday Application

Download Duo Mobile:

1. Log on to “App Store” or “Google Play Store” on wireless device
2. Type Duo Mobile in the search bar
3. The logo looks like this:
   
4. Download the application

Download Workday Mobile application

1. Log on to the “App Store” or Google Play Store” on wireless Device
2. Type Workday in the search bar
3. The logo looks like this:
   
4. Download the application

Logging into Workday Mobile

1. Locate Workday Mobile Application
2. Enter the organization code “floridatech”, or scan the QR code below.
3. Enter TRACKS username and password
4. Click “log-in”
5. Complete Duo authentication
   
   1. If first time using DUO, Click the “What is this” below the Florida Tech Logo, will bring to the Duo website with step by step instructions
6. If successful, Workday Mobile Dashboard will be displayed on screen
   
   

Time Off (Absences)

Overview

All faculty and staff will be requesting time off, called absences, in Workday. This official process makes it easy for both the employee and manager to keep track of absences.

View Absence Balances

1. Select the Absence Application from the Home Page. Your available balances will display as of the current date

    a. To view balances as of a future date, select Absence Balance, input desired date, and click OK

Request Absence

1. From the Absence application, select Request Absence. A calendar view will display.

2. Select the month and day(s) you wish to take time off

3. The number of days you chose will total at the bottom on the Request Absence button

4. Click that button and the 'Select Absence Type' window will pop up

     a. For a time off request, such as vacation, sick, anniversary, floating holiday, etc., select Time Off and choose which type you are requesting

     b. For a leave of absence request, select Leave of Absence. This type of request will route to the Leave Specialist for review and further paperwork may be needed from you

5. Click Next, review your request or make any corrections

6. Click Submit

7. Your request will route to your supervisor to approve

Tip: You can view your team's absences to help you plan your time off requests better and avoid too many workers being off at the same time. On the calendar view page, click View Teams above the calendar, then click OK. A new calendar view page will display to include your coworkers' requests

Correct Absence

Note: You cannot correct a time off request that has not been approved. You can only cancel the request.

1. From the Absence application, select Correct My Absence

2. Select the approved day(s) that you would like to correct. The 'Correct Absence' window will pop up

    a. Select the day(s) to correct or click Select All

    b. Change the absence type in the Type field or change the number of hours in the Quantity per Day field

3. Click Submit

4. Your request will route to your supervisor to approve

Cancel Absence

Non-approved absence request:

1. From the Absence application, select Correct My Absence

2. Select the requested day(s) that you would like to cancel

3. Click Cancel this Request

4. Review the cancellation, enter a required comment, and click Submit - No further action is needed by your supervisor

Approved absence request:

1. From the Absence application, select Correct My Absence

2. Select the requested day(s) that you would like to cancel, the the 'Correct Absence' box will pop up

3. Click the  button to remove all the desired absence instances, then click Submit

4. Your cancellation request will route to your supervisor to approve

View Absences on a Mobile Device

1. Select the Time Off application on your homepage

2. Tap the  in the top-right corner, the select Balances

3. You may view your absence balances as of the default date or select a future date

Request Absence on a Mobile Device

1. From the Time Off application, tap the month and day(s) you wish to take off

2. Tap Next and select the Type of absence you are requesting

    a. Note: You cannot select a Leave of Absence on a mobile device. This type of request will need to be completed on a computer

3. Review your request or make any corrections then tap Submit button

4. Your request will route to your supervisor to approve

Correct Absence on a Mobile Device

Note: You cannot correct a time off request on a mobile device that has not been approved

1. From the Time Off application, select the approved day(s) that you would like to cancel

2. The selected day(s) will be listed at the bottom. Tap a day to correct it. Note: You can only correct one day at a time

    a. Change the absence type in the Type field or change the number of hours in the Duration field

3. Tap the green Submit in the top-right corner

4. Your request will route to your supervisor to approve

Cancel Absence on a Mobile Device

Note: You cannot cancel a time off request on a mobile device that has not been approved

1. From the Time Off application, select the approved day(s) that you would like to cancel

2. The selected day(s) will be listed at the bottom. Tap a day to cancel it. Note: You can only cancel one day at a time

3. Tap the red Delete button

4. Your request will route to your supervisor to approve

Tip: You can sync your Outlook/Exchange calendar to Workday, for a complete mobile calendar experience. From the Time Off application tap the  in the top-right corner, then select Settings. Choose the calendar you wish to connect, then tap the arrow in the top-left corner.

Home Address Update

• Go to Employee profile in Workday
• From related actions, go to Personal Data
• Navigate to Change Home Contact Information
• 
• Click in the top box and populate the effective date
• Update the home address
• Enter comment
• Click submit

Time Tracking

Overview

Hourly staff and student employees will be tracking hours worked in Workday

Enter Hours Worked

1. Select the Time application on your homepage

2. Select either This Week or Last Week

3. Select a day on the calendar for which you need to enter hours

    a. The 'Enter Time' window will pop up. Change the Time Type as needed or leave 'Hours Worked' as the default

    b. Enter the number of hours worked and click OK

    c. Repeat as necessary

    d. To add absence hours on the same day as hours worked, select the day on the calendar again, and follow the steps above to change the Time Type

NOTE: Workday will automatically calculate holiday hours, so you will not need to enter them manually

4. When you are finished entering hours worked, click Submit, review your time entries, click Submit again, then Done

5. Your timesheet will route your supervisor to approve

Correct Hours Worked

If you made a mistake or need to make changes to a submitted or approved timesheet, you may do so

1. From the Time application, select either This Week or Last Week

2. Select the day on the calendar for which you need to correct hours

    a. The 'Enter Time' window will pop up. Change the Time Type or change the Hours, as needed

    b. Click OK

    c. Click Submit, review the hours entered, click Submit again, then Done

3. The changes to your timesheet will route to your supervisor to review and approve

Approval Business Process

1. The manager will receive an inbox action item to review and approve the employee's timesheet

    a. If corrections need to be made, the manager can send the timesheet back to the employee

Enter Hours Worked on a Mobile Device

1. Select the Time Tracking application on your homepage

2. Select Enter Time

3. Select the day on the calendar for which you need to enter hours and tap Add New

    a. Change the Time Type or leave 'Hours Worked' as default

    b. Enter the number of hours worked, then tap OK in the top-right corner

    c. Repeat as necessary

    d. To add absence hours on the same day as hours worked, select the day on the calendar again, tap Add New and follow the steps above to change the Time Type

NOTE: Workday will automatically calculate holiday hours, so you will not need to enter them manually

4. When you are finished entering hours worked, tap Submit, review your time entries, tap Submit again

5. Your timesheet will route to your supervisor to approve

Tip: To copy hours worked from a previous week, tap Auto-fill in the top-right corner. Select the week you wish to copy, then tap Next in the top-right corner. Tap Submit,  review the hours entered, then tap Submit again

Correct Hours Worked on a Mobile Device

1. Select the Time Tracking application on your homepage

2. Select Enter Time

3. Select the day on the calendar for which you need to correct hours, then select the time entry you submitted

    a. Change the Time Type or change the Hours as needed

    b. Tap OK in the top-right corner

4. Tap Submit button, review your time entries, tap Submit again

5. Your timesheet will route to your supervisor to approve

Approval Business Process on a Mobile Device

1. The manager will receive an inbox action item to review and approve the employee's timesheet

    a. If corrections need to be made, the manager can send the timesheet back to the employee

Onboarding Status Summary - for Managers and HR Partners

Workday's Onboarding Status Summary report is a tool to review onboarding status for newly hired employees.

Report Process

1. Search for Onboarding Status Summary

2. Enter parameters

    a. Organization - selecy supervior organization(s) to review

        i. Managers and HR Partners can both run the report

        ii. To run for a heirarchy, the user must have access to all applicable subordinate supervisory organizations

            1. Select Include Subordinate Organizations

3. Click OK to run

Results

1. Onboarding Process indicates the percentage of completed tasks

2. Review In Progress and Completed tasks

    a. Ensure time sensitive items are processed before training or job activity occurs

3. Tasks launch in four sets. Frequent WD inbox monitoring is recommended

    a. Items returned for correction will include comments

    b. A new set will appear as the previous set is successfully processed

4. Important: Sets 1 and 2 are time sensitive. Managers are to verify each new hire employee's completion of these items before training or job duties begin. The start date may be revised at the department's request if the employee has not been active in the position.

Set 1 - time sensitive

• Enter Personal Information - Includes Contact Change and Personal Information Change
• Edit Government IDs

Set 2 - time sensitive

• Complete Federal Withholding Elections
• Complete Form I-9

** Present original, unexpired Form I9 identification to Human Resources in the RA Work Building **

Set 3 - complete within 1 week of hire date

• Change Emergency Contacts
• Review Policies & Disclosures
• Disability Self-Identification
• Veteran Status Identification
• Florida Tech Conflict of Interest

Set 4

• Payment Elections
• (FT employees) Benefit Elections (hard deadline - 30 days from start date)

5. Note: After completing onboarding task Sets 1 and 2, an international student without a Social Security (SS) number is permitted to work up to 90 days as an SS card application is submitted to the SS Administration

    a. The Review Form I9 task will remain pending until the assigned SS number is reported in Workday

    b. Important: The student will receive the Social Security application and instructions as s/he visits HR to present the Form I9 identification

        i. The document requires the manager's authorization. If the student has not provided this to the manager, s/he most likely has not presented IDs to Human Resources

Upcoming Student Employment End Dates - For Managers & HR Partners

Workday's Upcoming Student Employment End Dates report is a tool to track job end dates for GSA, College Role, and FWS student workers.

Tasks to end or revise a job must be submitted and finalized in advance.

Report Process

1. Search for Upcoming Student Employment End Dates

2. Enter parameters

    a. Organization - select supervisor organization(s) to review

       i. Managers and HR Partners can both run the report

       ii. To run for a heirarchy, the user must have access to all applicable subordinate supervisory organizations

           1. Select Include Subordinate Organizations

3. Click OK to run

Results

1. End Dates are listed: 1-3 weeks, 3-6 weeks, Past Due, and Less than 1 week

2. The Employees hyperlink in the lower left will access a comprehensive list

3. Or clicking a category will display an Employees hyperlink for that timeframe

4. Results may be exported to .pdf or .xl format

5. Finalize tasks to update each job before its end date

   a. A Job Change/Date Change may revise an active student position's end date

   b. A Termination or End Job will end the student's position and remove timesheet access

      1. End Job: access student's WD profile: Actions/Job Change/End Job

      a. Important: if an alert notes that student has active additional jobs, the update is a 2-step process:

          1. Switch Primary Job: access student's WD profile: Actions/Job Change/Switch Primary Job

              a. Once finalized, the position name for the job you manage will be followed by + (indicating it is now a secondary position)

          2. End Job can be submitted successfully

              a. End Job: access student's WD profile: Actions/Job Change/End Job

Important: if an hourly student's job duties continue past the end date wages will not successfully process until the job is updated in Workday.

Withholding Elections

Overview

Employees can update their Federal, State, and Local elections directly in Workday. New Hires receive an inbox task as part of Onboarding to make updates. Existing employees can make changes as needed. If an election is not made, the default will still be withheld.

View Process

1. Select the Pay Application from the Home Page

2. Select Withholding to View

3. Click through Tabs to view elections for each Type

   a. If no election exists, just the Update button will display

4. Click Update button to change elections

   a. Confirm Company and Effective Date

   b. Click OK

   c. Update with new desired withholding information

5. Click OK

6. Process is Complete